Joined
2024-08-27
Posts
209
Location
Nottingham

Right, first post here so bear with me. Just started online gambling this week and signed up to three different sites on Monday. All three are still processing my verification documents - it's now Thursday evening and I'm still waiting.

Uploaded my driving licence and bank statement to all three on Monday afternoon around 2pm. Got automated emails saying "processing within 24-48 hours" but here we are at 96 hours and counting. One site said they needed a clearer photo of my licence, so I resubmitted Tuesday morning, but still nothing.

Is this normal now? Mate at work said it used to be same-day verification a few years back. Starting to wonder if I should just stick to the local bookies for now.

Anyone else seeing these delays recently? Want to get started but can't deposit more than £50 until they approve my documents.

Joined
2025-10-15
Posts
293
Location
Nottingham

96 hours is taking the piss, especially for basic documents. Most sites are just being overly cautious since the new UKGC guidelines kicked in last month. You're probably caught in their backlog - they're manually reviewing everything now instead of automated checks.

Joined
2024-07-06
Posts
207
Location
Glasgow

Had similar issues last month when I tried Gxmble for the first time. Took them 5 days to verify my documents, and that was with a passport and utility bill. The delay was frustrating because I wanted to catch the weekend football odds.

What worked for me was calling their support line directly on day 4. Turns out my bank statement PDF was too large and got stuck in their system. They sorted it within 2 hours of the call. The support agent mentioned they're processing 3x more new accounts than usual since January, so delays are expected.

Once verified though, deposits and withdrawals were instant. Had £300 out within 6 hours of requesting it. Worth the initial hassle if you're planning to stick around.

Joined
2025-05-26
Posts
511
Location
Newcastle

From the operator side, the 96-hour delays are deliberate. New UKGC compliance requires manual review of all new customer documents since December. Sites that used to auto-approve in 2 hours now batch process verification requests twice daily.

Your resubmitted licence photo probably reset your queue position. Most verification teams work Monday-Friday only, so weekend applications sit until Monday. The £50 deposit limit is standard for unverified accounts - it's not going anywhere until you're fully approved.

Joined
2025-08-30
Posts
167
Location
Newcastle

Wait, you can deposit £50 without being verified? I thought all sites required full verification before any deposits. Shows how much I know about this stuff.

Joined
2025-06-05
Posts
511
Location
Leeds

The verification delays are annoying but honestly, use the time to research bonuses properly. Donbet gives new players 72 hours after verification to claim their welcome offer - no rush to deposit immediately.

I'd suggest having backup documents ready too. Sometimes they reject driving licences if the photo quality isn't perfect, then ask for passport or provisional. Saves you another 2-3 day cycle.

Joined
2024-02-08
Posts
478
Location
Brighton

Honestly mate, 96 hours isn't the end of the world if you're planning to gamble responsibly anyway. Gives you time to set proper deposit limits and think about what games you actually want to try. I'd rather wait a week for proper verification than have my account frozen later during a withdrawal.